Judicial practice of applying the List of technically complex goods
Situation: You, as a consumer (that is, for yourself and your needs) bought a camera, but after understanding the instructions and controls at home, you realized that the controls are too complicated and inconvenient. What to do? In this case, the consumer can exchange or return the purchased item from the seller within 14 days from the date of purchase, but only if the product is not technically complex .
The main feature of technically complex goods is that, if defects are identified, some important consumer rights are significantly limited compared to the same rights in relation to any other goods.
If a defect is revealed after 15 days from the date of delivery of a technically complex product to him, he has the right to demand a replacement of the product or a refund of the amount paid for it only if one of three conditions is met:
The identified deficiency is significant;
The deadlines for one-time elimination of product defects (repairs) established by the Law “On the Protection of Consumer Rights” have been violated;
The consumer could not use the product during each year of the warranty period for a total of more than 30 days due to repeated elimination of its various defects.
In order not to encounter unpleasant surprises later, when making a purchase of any product in this group, the consumer should find out whether it is technically complex or not. To do this, you need to familiarize yourself with the List of technically complex goods.
Which product is technically complex? – You will learn about this from the list below.
Approved by Decree of the Government of the Russian Federation of November 10, 2011 No. 924
ECU functionality
The control unit is constantly in operation, as it receives a huge amount of information from numerous sensors. All parameters are instantly processed using built-in algorithms. After which commands are sent to executive departments. Accordingly, the ignition system, pump, injectors and other elements function in the required mode.
The power supply receives information from the following sensors:
- engine and ambient temperatures,
- fuel supply,
- idle move,
- gas pedal positions,
- brake and coolant control,
- stress analysis,
- condition of the brake system.
This list is far from complete. The more solid the car, the more different sensors there are.
Also note where the ECU sends commands:
- fuel supply and ignition system,
- ensuring optimal temperature,
- air conditioning system,
- automatic transmission,
- almost all electrical equipment,
- window regulators.
This set is basic and expands significantly as the class of the car increases.
What tasks does the engine ECU perform?
The basic functions of the car engine control unit include:
- ignition control;
- throttle position analysis;
- monitoring and control of fuel injection processes;
- control of variable valve timing system;
- temperature control of the internal combustion engine and engine cooling system;
- control of the exhaust gas recirculation system;
The ECU receives information from sensors about the engine speed and position of the crankshaft. The controller takes into account the speed of the vehicle, records data on the voltage in the on-board network, etc.
ECU design features
The control unit housing provides reliable protection from various negative factors - moisture, temperature fluctuations. If the device is located under the hood, the body is made of aluminum, if in the cabin it is made of plastic.
There is a bulk board inside. It contains two basic units - memory and software.
The control unit memory is divided into three types:
- PROM. All the software and functions responsible for the operation of the engine are stored here.
- RAM. Conducts online processing of incoming data from various sensors.
- ERPZU. Acts for storing temporary parameters - various codes, mileage, fuel consumption, temperature indicators.
Software also comes in two types:
- Functional. Provides reception of data from sensors, their processing and sends commands to the appropriate systems.
- Control. Monitors incoming parameters for various errors. If such problems appear, he tries to correct them. Otherwise, an error message will flash on the control panel. Moreover, if the error is critical, the car may not start at all.
Microprocessor device
The operation of a microprocessor is built around 3 components:
- Random access memory (RAM). RAM is necessary to store changing data received from sensor equipment. This data is used by the microprocessor in calculations and is stored only while the engine is running/ignition on. Such data includes, for example, a signal from a knock sensor, lambda probe readings, on the basis of which a short-term correction is formed.
- Read-only memory (ROM or EEPROM) is a rewritable memory that stores the data processing and control program for ECU elements, as well as important variables that cannot be lost when the power is turned off.
- Read-only memory (RM or EEPROM) - stores the immobilizer key recognition code, vehicle equipment configuration, fault codes, etc.
On some vehicles, engine fault codes are stored in RAM, so removing the terminal clears them. In more modern ECM designs, special diagnostic equipment is required to clear codes from the EEPROM.
Where to look for the ECU in a car
In fact, the control unit can be located at various points. It all depends on the specific brand of car and even on the specific modification and even the year of manufacture. There are two main areas where automakers usually install ECUs:
- Salon. Considering that there is a lot of free space in the cabin, it’s worth looking according to the manufacturer’s recommendations. It can be located under the dashboard and even under the rear seat. Moreover, more and more manufacturers prefer the latter option. It is extremely rare to install a unit in the trunk.
- Under the hood. In general, according to many engineers, placing a control unit under the hood is not a completely correct idea. Here he is exposed to a full range of negative factors. Even the case is not able to provide complete protection. The ECU is located next to the battery or fuse compartment.
List of technically complex products for 2021.
The list was approved by Decree of the Government of the Russian Federation of November 10, 2011 N 924 “On approval of the list of technically complex goods.”
- Light aircraft, helicopters and aircraft with an internal combustion engine (with an electric motor).
- Passenger cars, motorcycles, scooters and vehicles with an internal combustion engine (with an electric motor) intended for driving on public roads.
- Tractors, walk-behind tractors, motor-cultivators, machines and equipment for agriculture with an internal combustion engine (with an electric motor).
- Snowmobiles and internal combustion engine (electric motor) vehicles specifically designed for travel on snow.
- Sports, tourist and pleasure vessels, boats, boats, yachts and floating transport vehicles with an internal combustion engine (with an electric motor).
- Navigation and wireless communications equipment for home use, including satellite communications, having a touch screen and having two or more functions.
- System units, stationary and portable computers, including laptops, and personal electronic computers.
- Laser or inkjet multifunctional devices, monitors with a digital control unit.
- Satellite television sets, game consoles with a digital control unit.
- TVs, projectors with digital control unit.
- Digital photo and video cameras, lenses for them and optical photo and film equipment with a digital control unit.
- Refrigerators, freezers, washing machines and dishwashers, coffee machines, electric and combined stoves, electric and combined ovens, air conditioners, electric water heaters with an electric motor and (or) microprocessor automation.
- Mechanical, electronic-mechanical and electronic wrist and pocket watches, with two or more functions.
Malfunctions
Most often, the need to buy a control unit arises due to the occurrence of certain malfunctions. There are certain signs that indicate problems in the operation of the ECU:
- The engine won't start at all
- blocking certain systems,
- the revolutions are jumping,
- Various errors appear.
Any breakdown of the control unit is a serious problem. It has a fairly high price, especially for premium cars.
Failures occur mainly due to short circuits, overheating, mechanical stress and moisture. Any serious damage almost immediately excludes repair, only complete replacement.
Repair or replacement
An extremely relevant question. Very often the ECU completely burns out, so repairs are pointless. In such a situation, EBU.RF will be an excellent help. In the catalog you can select and buy an inexpensive suitable control unit.
You shouldn’t get your hopes up too much if only a certain chip or track has burned out. There are practically no components, and finding a highly qualified specialist who can carry out repairs is quite problematic. In most situations, if a breakdown occurs, you will have to completely replace the ECU.
Rospotrebnadzor
REMINDER TO CONSUMERS TECHNICALLY COMPLEX PRODUCTS – RSS
REMINDER TO CONSUMERS
TECHNICALLY COMPLEX PRODUCTS
Which products are considered technically complex?
Technically complex products include only those goods that are included in the list approved by Decree of the Government of the Russian Federation of November 10, 2011 No. 924:
1. Light aircraft, helicopters and aircraft with an internal combustion engine (with an electric motor).
2. Passenger cars, motorcycles, scooters and vehicles with an internal combustion engine (with an electric motor) intended for driving on public roads.
3. Tractors, walk-behind tractors, motor-cultivators, machines and equipment for agriculture with an internal combustion engine (with an electric motor).
4. Snowmobiles and vehicles with an internal combustion engine (with an electric motor) specifically designed for travel on snow.
5. Sports, tourist and pleasure vessels, boats, boats, yachts and transport watercraft with an internal combustion engine (with an electric motor).
6. Navigation and wireless communications equipment for home use, including satellite communications, having a touch screen and having two or more functions.
7. System units, stationary and portable computers, including laptops, and personal electronic computers.
8. Laser or inkjet multifunctional devices, monitors with a digital control unit.
9. Satellite television sets, game consoles with a digital control unit.
10. TVs, projectors with a digital control unit.
11. Digital photo and video cameras, lenses for them and optical photo and film equipment with a digital control unit.
12. Refrigerators, freezers, washing machines and dishwashers, coffee machines, electric and combined stoves, electric and combined ovens, air conditioners, electric water heaters with an electric motor and (or) microprocessor automation
We purchase a control unit on EBU.RF at a favorable price
If the ECU breaks down, the situation is unpleasant, but there is always a way out - quickly purchase a new unit. Models are available on EBU.RF for almost all modern car models. A convenient search system allows you to find the desired device in a few seconds. If you can’t find it, contact the company’s managers. They will help you find the right device. Even if it is out of stock, they will try to find it as soon as possible. The company cooperates with many car dismantling centers, so there is a high probability that the required ECU will be found promptly.
All models shown are in perfect condition. Fully tested and ready for intensive use. Additionally, a long-term warranty is provided. You can also make an exchange if the purchased device does not match the car.
EBU.RF is a real find for all car owners. The company has a huge range of electronic control units. The catalog is regularly updated and expanded. All products have fairly low prices, which allows you to purchase the much-needed device without much difficulty. Immediately after making a purchase, the goods will be shipped by courier or other convenient method.
List of technically complex goods
(as amended by Resolutions of the Government of the Russian Federation No. 471 of May 27, 2016, No. 929 of September 17, 2016, No. 327 of March 27, 2019)
Light aircraft, helicopters and aircraft with an internal combustion engine (with an electric motor)
Passenger cars, motorcycles, scooters and vehicles with an internal combustion engine (with an electric motor) intended for driving on public roads
Tractors, walk-behind tractors, motor-cultivators, machines and equipment for agriculture with an internal combustion engine (with an electric motor)
Snowmobiles and internal combustion engine (electric motor) vehicles specifically designed for travel on snow
Sports, tourist and pleasure vessels, boats, boats, yachts and floating transport vehicles with an internal combustion engine (with an electric motor)
Navigation and wireless communications equipment for domestic use, including satellite communications, having a touch screen and having two or more functions
Is a cell phone without a touch screen a technically complex device?
System units, stationary and portable computers, including laptops, and personal electronic computers
Laser or inkjet multifunction devices, monitors with digital control unit
Satellite television sets, game consoles with digital control unit
Digital photo and video cameras, lenses for them and optical photo and film equipment with a digital control unit
Refrigerators, freezers, washing machines and dishwashers, coffee machines, electric and combined stoves, electric and combined ovens, air conditioners, electric water heaters with an electric motor and (or) microprocessor automation
Refrigerators, freezers, combined refrigerator-freezers, dishwashers, automatic washing machines, dryers and washer-dryers, coffee machines, food processors, electric and combined gas-electric stoves, electric and combined gas-electric hobs, electric and combined gas-electric ovens, built-in microwave ovens, robotic vacuum cleaners, air conditioners, electric water heaters (clause 12 as amended by Decree of the Government of the Russian Federation dated March 27, 2019 No. 327)
Wristwatches and pocket watches, mechanical, electronic-mechanical and electronic, with two or more functions (as amended by Decree of the Government of the Russian Federation No. 471 of May 27, 2016)
Electrified tools (hand and portable electric machines) (as amended by Decree of the Government of the Russian Federation No. 929 of September 17, 2016)
If the software is buggy
In accordance with the clarifications of the Plenum of the Supreme Court of the Russian Federation dated June 28, 2012 No. 17 “On the consideration by courts of civil cases in disputes regarding the protection of consumer rights,” citizens’ requirements for the quality of software used in a technically complex product (for example, an operating system) should be considered as requirements for the quality of the product as a whole, taking into account its consumer properties in accordance with Art. 469 of the Civil Code of the Russian Federation (clause 39 of Resolution No. 17).
